Logistics, Distribution & Retail

French Distribution Warehouse Specialised in a Franchisee Network

Results:

Quick and significant improvement of the service rate (confidential information)

Revitalisation of self-managed teams and visual management at the operations level

  • Assessment of practices in each section of the warehouse and evaluation of the action plan with the team leader
  • Development of planning boards, refocusing on the goals of shared performance and updating indicators used
  • Structuring of management practices from senior management to team leaders
  • Steering of the effective implementation of practices and adaptations

Big FMCG retail chain in Czech Republic, 4000 employees

Results:

Massive change of management culture, increase of turnover and profits, improved quality and customer satisfaction

Delegating the responsibilities to the lowest levels, improving the company results

  • Management and leadership trainings of all levels of managers including the line managers in all the supermarkets
  • Installing new management tools, support in their real utilisation and control of their efficiency and effects
  • On-the-job coaching and shadowing of top and middle managers - control of the changes in their management style and usage of new management